Frequently Asked Questions
Everything you need to know about shopping for your home at SPS FURNITURE.
What is the typical shipping timeframe for large furniture items?
Most in-stock furniture items are processed within 3-5 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item. You will receive a tracking link as soon as your order leaves our warehouse.
Do you offer White Glove Delivery and assembly services?
Yes, we offer White Glove Delivery for an additional fee. This service includes bringing the furniture into your room of choice, full assembly, and the removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return policy for most items in their original condition and packaging. Please note that custom-made or 'Made to Order' furniture pieces are non-refundable unless they arrive damaged or defective.
How can I ensure the furniture will fit through my doorways?
We provide detailed dimensions for every product on our website. We highly recommend measuring your entryways, hallways, and stairwells before purchasing to ensure a smooth delivery process.
Is there a warranty on SPS FURNITURE products?
All of our furniture comes with a standard 1-year limited warranty against manufacturing defects. Some premium collections may offer extended structural warranties which will be noted in the product description.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm for larger purchases.